Order Tracking
Order Tracking
We know how exciting it is to await your new heels, bags, or clutches, and we want to make sure you can easily keep tabs on your order. Here’s everything you need to know about tracking your purchase:
How to Track Your Order
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Check Your Email: Once your order has shipped, you will receive a confirmation email containing your tracking number. This email will also include a link to the shipping carrier’s website.
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Visit the Carrier's Website: Use the tracking number provided in your confirmation email to track your order directly on the shipping carrier’s website. Most carriers will display real-time updates on your package’s status.
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Tracking via Our Website: You can also track your order by logging into your account on our website. Simply navigate to the “Order History” section, and click on the order you want to track.
What to Expect
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Processing Time: After placing your order, it typically takes 1-3 business days to process and ship. You will receive a tracking number once your order is on its way.
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Delivery Updates: Once your order is in transit, you’ll receive updates from the shipping carrier regarding its estimated delivery time.
Common Tracking Issues
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Tracking Number Not Found: If your tracking number isn’t showing any information, it may take a few hours for the carrier to update their system after your order has shipped. Please check back later.
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Delayed Deliveries: Occasionally, shipping delays can occur due to unforeseen circumstances such as weather or carrier issues. We recommend checking the carrier’s website for the most current information.
Need Further Assistance?
If you have any questions or concerns about tracking your order, please reach out to our customer service team at [your email address]. We’re here to help and ensure you have a smooth shopping experience!
Thank you for choosing us! We can’t wait for you to receive your new accessories!